Privacy Policy

At Lily Frog, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data when you use our shopping website.

  1. Information We Collect: 1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you place an order or create an account on our website. 1.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing patterns. This information helps us improve our website and enhance your shopping experience.

  2. Use of Information: 2.1 Order Processing: We use the personal information you provide to process your orders, arrange for shipping, and fulfill your purchase requests. 2.2 Communication: We may use your contact information to send you order updates, delivery notifications, and promotional offers. You have the option to unsubscribe from these communications at any time. 2.3 Improvements and Analytics: We analyze the information collected to understand our customers' preferences, improve our website's functionality, and enhance our product offerings. 2.4 Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

  3. Data Security: 3.1 We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. 3.2 We use industry-standard encryption technologies when transmitting sensitive information, such as payment details, over the internet.

  4. Third-Party Service Providers: 4.1 We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These service providers have access to your information only to the extent necessary to perform their tasks and are obligated to maintain the confidentiality and security of your data. 4.2 We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as described in this Privacy Policy.

  5. Cookies and Tracking Technologies: 5.1 Our website may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content and advertisements. 5.2 You have the option to disable cookies through your browser settings; however, this may limit certain features and functionality on our website.

  6. Third-Party Websites: 6.1 Our website may contain links to third-party websites. This Privacy Policy does not cover the privacy practices of those websites. We encourage you to review the privacy policies of such websites before providing any personal information.

  7. Your Rights: 7.1 You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us using the information provided below. 7.2 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  8. Children's Privacy: 8.1 Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

  9. Changes to the Privacy Policy: 9.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.